PHS365 Privacy Policy

1 Information We Collect

We collect information in two ways: directly from you when you register or use the platform, and automatically through your use of the website and app.

Information you provide directly

• Registration details — full name, date of birth, email address, mobile number, and a username and password of your choosing.
• KYC documents — a valid government-issued ID (such as a Philippine passport, SSS ID, driver's licence, or similar) and, where required, proof of address. These are collected to verify your identity before withdrawals are processed.
• Payment information — bank account details or e-wallet identifiers (such as a GCash or Maya account registered in your name) submitted for the purpose of deposits and withdrawals in Philippine Peso. Full payment credentials are processed through secure payment channels and are not stored in full on our servers.
• Communications — messages you send to the support team, feedback you submit, and any other correspondence with phs365.

Information collected automatically

• Device and browser data — device type, operating system, browser version, screen resolution, and IP address.
• Usage data — pages visited, games played, bets placed, session duration, and navigation patterns within the platform.
• Location data — approximate geographic location derived from your IP address, used to confirm that you are accessing the platform from within the Philippines.
• Cookie data — small files stored on your device that help us keep your session active and understand how the platform is used. See Section 5 for more detail.

2 How We Use Your Information

The table below summarises the main purposes for which we process your data and the basis on which we do so.

We do not use your data to make fully automated decisions that have a significant legal or similarly significant effect on you without a meaningful human review process in place.

3 When We Share Data

phs365 does not sell or trade your personal data. We share it only in the following limited circumstances:

• Service providers — third-party companies that help us operate the platform, including payment processors, identity verification providers, cloud hosting services, and customer support tools. These providers are contractually bound to handle your data only for the specific purposes we instruct and to maintain appropriate security standards.
• Legal and regulatory requirements — where we are required by law, court order, or a lawful request from a government authority to disclose data, we will do so. We will notify you where we are legally permitted to do so.
• Fraud prevention and security — we may share data with fraud prevention services or law enforcement agencies where we have reasonable grounds to believe that fraudulent activity, money laundering, or other criminal conduct is taking place.
• Business transfers — in the event of a merger, acquisition, or sale of assets, your data may be transferred as part of that transaction. You will be notified of any such change and of any choices you may have regarding your data.

Any third party that receives your data is required to handle it in accordance with applicable data protection laws and to implement appropriate safeguards.

4 Payment Data & KYC

All transactions on phs365 are conducted in Philippine Peso (PHP). To deposit funds or request a withdrawal, you will need to link a verified Philippine bank account or a local e-wallet registered in your name.

Payment data submitted through the platform is handled via secure, encrypted payment channels. We do not store full bank account numbers or full e-wallet credentials on our own servers beyond what is necessary to process the transaction and maintain a transaction record.

KYC verification is required before your first withdrawal. This process involves submitting a valid government-issued ID and, in some cases, a secondary document for address verification. KYC data is processed and stored securely and is used solely for identity verification and compliance purposes.

If your KYC documents are rejected, the support team will contact you with clear instructions on what is needed. Incomplete or inaccurate KYC submissions may delay the processing of withdrawals.

5 Cookies & Tracking

The phs365 website and app use cookies and similar tracking technologies to keep the platform working correctly and to understand how it is being used.

Types of cookies we use

• Essential cookies — required for the platform to function. These include session cookies that keep you logged in and security cookies that protect your account. These cannot be disabled without affecting platform functionality.
• Analytics cookies — help us understand which parts of the platform are most used, where players encounter issues, and how the overall experience can be improved. Data collected is aggregated and not linked to individual identities in reports.
• Preference cookies — remember settings you have applied, such as language or display preferences, so you do not have to reconfigure them on every visit.

You can manage cookie preferences through your browser settings. Disabling non-essential cookies will not prevent you from using the platform, but some features may behave differently. Note that clearing cookies will log you out of your current session.

6 How We Keep Your Data Safe

phs365 applies industry-standard security measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. These include:

• SSL/TLS encryption — all data transmitted between your device and the phs365 platform is encrypted using SSL/TLS protocols, the same standard used by banks and financial institutions for online transactions.
• OTP verification — sensitive account actions, including logins from new devices and withdrawal requests, require OTP (one-time password) confirmation sent to your registered mobile number.
• Access controls — internal access to personal data is restricted to staff members who need it to carry out their job responsibilities. Access is logged and audited regularly.
• Regular security assessments — the platform undergoes periodic security reviews to identify and address potential vulnerabilities before they can be exploited.

No system is completely immune to security incidents. In the event of a data breach that poses a risk to your rights and freedoms, phs365 will notify affected users as required by applicable law and take immediate steps to contain the incident.

7 How Long We Keep Your Data

We retain your personal data for as long as your account is active and for a reasonable period thereafter, in line with our legal and operational obligations. Specific retention periods depend on the type of data:

• Account and registration data — retained for the duration of your account and for a defined period following account closure, as required for audit and compliance purposes.
• KYC documents — retained in accordance with applicable anti-money laundering regulations, which typically require records to be kept for a minimum of five years following the end of the business relationship.
• Transaction records — retained for the period required by applicable financial regulations.
• Support communications — retained for a reasonable period to allow follow-up on open issues and to maintain a record of resolved disputes.
• Analytics and usage data — typically retained in aggregated or anonymised form for platform improvement purposes.

When data is no longer required and there is no legal basis for retaining it, it is securely deleted or anonymised.

8 Your Rights Over Your Data

As a player using the phs365 platform, you have the following rights with respect to your personal data:

• Right to access — you can request a copy of the personal data we hold about you.
• Right to correction — if any of your personal data is inaccurate or out of date, you can request that it be corrected. You can update many details directly through your account settings.
• Right to erasure — in certain circumstances, you may request that your personal data be deleted. Note that some data must be retained to comply with legal obligations, such as KYC and transaction records, and cannot be deleted on request alone.
• Right to restrict processing — you may request that we limit how we use your data in certain situations, for example while a dispute is being resolved.
• Right to data portability — where technically feasible and legally applicable, you may request your data in a structured, commonly used format.
• Right to withdraw consent — where processing is based on your consent (such as receiving promotional communications), you may withdraw that consent at any time without affecting the lawfulness of processing carried out before withdrawal.
• Right to object — you may object to processing carried out on the basis of legitimate interest, including the use of your data for platform analytics.

To exercise any of these rights, contact the support team at [email protected] with your request. We will respond within a reasonable timeframe and may need to verify your identity before processing the request.

9 Players Under 21

phs365 is strictly an adult platform. Registration and use of the platform is open only to individuals who are 21 years of age or older. We do not knowingly collect personal data from anyone under the age of 21.

If we become aware that a person under 21 has registered an account or submitted personal data, that account will be suspended immediately and the associated data will be deleted, subject to any legal obligations that require us to retain records of the incident.

If you believe a minor has created an account on phs365, please notify the support team at [email protected] so we can act promptly.

10 Changes to This Policy

phs365 may update this Privacy Policy from time to time to reflect changes in our data practices, the services we offer, or applicable law. The date at the top of this page shows when the policy was last revised.

For material changes that affect how your data is used, registered players will be notified by email or through an in-platform notification before the changes take effect. We encourage you to review this policy periodically so you remain informed about how we handle your information.

Continued use of the platform after an updated Privacy Policy takes effect constitutes acceptance of the changes. If you do not agree with any changes, you should stop using the platform and contact support to discuss your options.